Ms. Diggs founded the company in 1995, after spending more than 30 years in hospital and private duty nursing. From the operating room at the Baltimore Children's Hospital to some of the area's most prestigious homes, she has made a personal connection with every patient under her care.

Background

• Worked for 30 years at Children’s Hospital in Baltimore
• Concurrently worked as a private duty Caregiver
• Clients encouraged her to become a full-time Caregiver because of her:
  • Excellent organizational skills
  • Gentle and caring touch with the elderly
• Initial vision was to provide assistance to the elderly and infirm, while helping them to maintain their dignity in the comfort and privacy of their own homes
• Encouraged by medical professionals who believed in her vision and saw the service as a viable and preferred alternative to nursing home care

Core Values and Philosophy (Narrative from Ms. Diggs)

I have applied over 30 years of hospital and private duty experience to realize my vision to provide assistance to the infirm and elderly, while helping them to maintain their dignity and independence in the privacy of their own homes.

WeCare did not just happen by chance. It came as the result of hard work, dedication, and love. My long hospital and private duty experience was where I learned both the right and wrong ways to deal with patients. WeCare is where I apply the expertise and learning that helps patients feel their needs are our primary concern.

I have always adhered to a strict code of professionalism at WeCare and have insisted that those who work with me embrace the following rules of conduct in dealing with our clients.

• Knowledge—we must have all relevant and current information to the health care field;
• Ethics—we must possess and follow moral principles and values;
• Skills—we must be technically proficient;
• Image—we must represent ourselves and WeCare in the very best light; and
• Customer Service—we must give the very best to our clients and to each other.

Furthermore, when someone (client, family member, or Caregiver) calls me, they need to hear one thing, “don’t worry; I’ll take care of it.” To this end, I make a personal connection so that I can match the right Caregiver with the right patient.


Ms. Geraldine E. Diggs
President and CEO
WeCare Private Duty Services, Inc.